FAQ

We've collected the following FAQ's from years of helping clients achieve success. If your question isn't listed, please contact us for more information.

Architects & Designers

What is meant by “product-of-the-grade”?

Product-of-the-grade refers to lumber with defects allowed and will appear in the finished product. Such defects can include knots, sapwood and heartwood. Color differences would not be considered defects. If product-of-the-grade isn’t satisfactory, please reference the specification during the quoting process. If a color specification is needed on a species, it must be conveyed during quotation and ordering.  

What kind of woods do you stock?

Each of our facilities have a large stock and a wide variety of domestic hardwood, imported hardwood, softwood lumber and FSC certified lumber. Our capable staff can procure virtually any type of fine wood and FSC certified woods. Your project will never be limited by what we have "in stock." For more specific details on species and grades see our products for full descriptions and specifications.

Mill Workers & Fabricators

Do you provide sanding services?

Yes. All of our facilities have the ability to provide profile sanding. Millwork is not sanded unless specified in the order.

Are there long lead times for custom millwork?

Lead times tend to be approximately a week. When ordering custom millwork we can take a drawing or sample and create an exact replicate in our CAD moulders. Everything is kept in house to help provide quick and accurate turnaround times for your project.

Why spend more on custom millwork than stock?

Any owner who values architectural aesthetics should consider handcrafted millwork. Custom millwork is built to exacting standards from select grades of wood, to achieve either accurate historic style or sleek contemporary design. Fine hand craftsmanship costs more than mass production, but you'll see the difference every time you open the cabinet, pass through the door or walk into the room. We will cheerfully suggest ways to work within your budget, and we'll provide a reliable estimate after talking with you to determine your needs.

What is architectural millwork?

Architectural millwork includes all the decorative and many functional elements inside and outside a home or commercial building. Doors, windows, trim and molding, cabinetry, paneling, ceiling treatments, exposed columns and beams, staircases, mantels and built-in furniture are all encompassed by this term.